LAC+USC medical center: Emergency Medicine - Los Angeles, California

Jasmin M.

I waited over eight hours to finally see a doctor, and my total time spent at the facility was nearly 17 hours. I’m not exaggerating. I arrived at 11 AM and didn’t leave until 3:30 AM. I spent half that time in the lobby and the other half waiting in a room. While the doctors were great and caring, the nurses were not very attentive or supportive.

For anyone driving to the hospital: if you arrive before 3 PM, valet parking is required. The valet service ends at 7 PM, and you'll need to get your keys from a supervisor inside. In my case, I left the emergency room at 3:30 AM and didn’t get my keys until after 4 AM, which meant waiting outside in 46° weather.

This hospital could use a lot of improvement, especially when it comes to making its processes smoother and increasing their staff. Based on my experience, I wouldn't recommend this place to anyone, ever!

Ryan K.

My experience at l.a.county u.s.c. medical center emergency room is a bad one the staff there nurses and doctors are unprofessional when it comes to incare and non life threatening illnesses and inconsiderate during my ER visit.

Terrionni M.

I don't like this hospital my mother died last month October 18th they did not take my mama serious my mama work at this hospital she was a custodian they did not take my mama serious so we going to pursue with a lawyer you going to sue the whole hospital on my mama's death she work at this hospital she was a custodian and they did not take my mama serious she was out of breath this hospital should be shut down my mama told her co-workers she couldn't breathe they did not take my mama serious this hospital me shut down you going to have a lawyer

Johana A.

This place is so overcrowded. You go through metal detectors and a bag check to come in.if it is too crowded, they will kick out your family, including your toddler (they did that to us and only let one person check in the front deskbwhile it was freezing outside).
Wait times are ridiculous. They are understaffed. One of the receptionists was on her personal self phone and seemed rude when we interrupted her to check in on my dad who was brought here in an ambulance. They had my dad waiting in the hallway for 4hrs with a brain bleed because there was no room available. If you have a life threatening emergency, go elsewhere.
My dad is still waiting to have a doctor read his CT scan and it's been 4hrs with no update.
Do better USC.

jocey K.

I came here over 10 years ago when I didn't have insurance anymore and yea it's a mess but gave it 3 stars cuz they helped me when I didn't have many options . Many of the staff are nice some not. I'm very thankful to them cuz I had to get emergency surgery on my knee after an accident and everything went smooth from surgery to physical therapy . The wait times were an issue (this was prior aca) but tbh that's expected considering the population they service and its mostly utilized by low income people in la county including inmates from the jail/probation teenagers all shackled up. Its a teaching hospital so its like med students/nursing students and their teacher will come in during exams in the ER qsometimes and they're doctors doing their residency thru USC under the guidance of older drs. I saw and heard alot of crazy things in the waiting room and it definitely was an experience. Everything they show in don't be a menace was straight up true ...lol

Mimi D.

I’m lucky enough I had swelling and difficulty breathing and got much better care. Thank you to all the staff in the ER room.

Aiden G.

My sibling was brought to this hospital for emergency and he was then just told to go elsewhere when he was in critical state. I wish there was more compassion in hospitals.

Denny O.

Literally the worst.
Security is so rude and careless. They don’t care about your pain.
They have you wait hours I mean hours even if your dying