Automotive ER - Frisco, Texas

Vasti C.

Since moving from Chicago to Texas, I've struggled to find a reliable mechanic, but my friends recommended this place, and I absolutely LOVE it. They are so thorough and communicate with you every step of the way—once you leave, you're getting updates on your car. They only complete the work you approve, which I really appreciate. The prices are great, and they’re quick too. This will definitely be my go-to spot for all car repairs moving forward! Thank you!

Infinity A.

Great work and great prices!! Customer service is exceptional!! You can shop around but I doubt you’ll find anyone better! Honest people. They did work on my previous Mercedes and did a phenomenal job They are now working on my current Mercedes. Completely trust them!

Priscilla M.

I was pleased with my service. Had to have extensive brake work done…and they came through. Even though it took a couple of weeks, they worked on it until it was complete. Kept me informed of the work being done and I’m satisfied. Auto repair is expensive everywhere and I rather deal go here instead of dealer!

Herson

Automotive ER really diagnosed the problem and braked it down perfectly when I brought in my broken-down Ford Explorer. My fuel capacitor failed, which completely stopped my car from turning on, so it had to be replaced. Every time I called for updates or price checks, they responded quickly or gave me a prompt callback, keeping my stress levels from overheating.

When I picked up my vehicle, I had a driven conversation with the owners and learned they’re a family-run business, which steered my opinion even higher. They were honest and explained the work in a way that shifted my worries into neutral. Even though my Explorer has plenty of miles on it, they made it feel like it was fresh off the lot once I got in it again.

What really revved my engine was that this isn’t your typical auto shop trying to brake your budget by up-selling unnecessary repairs. They did the opposite, giving my car a tune-up on what was running well and focusing on the real issue under the hood, replacing that failed fuel capacitor.

This place is now my go to mechanic shop. I Ford sure will be coming back, knowing my car is in the hands of honest experts who know exactly how to keep it running in top gear!

Christopher G.

I have had excellent experiences with Auto ER over the years and they are always honest, reliable and very reasonable pricing. Would highly recommend.

Empowerment P. 3. L.

Seriously the BEST garage experience ever!!! I will drive 35 minutes any time just for their impeccable customer service and quality + supporting local family owned (not corporate or a chain that have always proven a nightmare)! I have found my new home for all things car related. New brakes front and back, new rotors front and back, new windshield wipers (items previously inspected by friend recommending the replacements) and the car was done in a few hours. Thank y’all for the peace of mind that my Momma is safer on the road due to your excellent care! Love the old ways of how they do business and utmost integrity. I can’t say enough great things about their garage and this experience except my family will be lifelong customers!

Chase M.

Whenever you have car trouble it’s never fun…
However, Automotive ER made the process as smooth as it could be. They were very professional in their communication and it took a huge weight off my shoulders when I was worried about what could possibly be wrong with my car.

isaac T.

These guys were amazing! Kathy and Frankie made my experience here an absolute breeze, and I will definitely be returning here for all my future car repairs!