Emergency Center - Delray Medical Center Lake Worth - Lake Worth Beach, Florida

Quinn S.

After calling over ten different places looking for a place to do a specific test is a short time frame, I finally ended up calling this clinic. I was greeted with RN Katie on the other end of the phone, and she proceeded to provide the exact answers I needed. Upon arriving onsite, my friend was immediately brought into triage, and seen to. I cannot recommended this clinic enough, not only were they able to help us with our exact situation, but everyone was extremely kind and caring. Thank you again Katie for being our shining light in a less than ideal situation. If we ever need medical attention in the future, Delray Medical Center will be our first stop!

Gabriela L.

Recently had to take an emergency visit with my 5 year old. They were overly accommodating and had so much patience with my sons endless list of questions. The charge nurse Kim brought him crayons and a coloring book to pass some time, so sweet with my son. Everything was done so quickly and before I knew it, we were home. Thank you to the staff for treating my boy so well and for calming my mama heart.

Christine C.

I was 10 days postop cervical fusion and developed a horrible stomach virus. The vomiting Was awful painful. I went after 9 o’clock on a Saturday evening and from the greeting to the discharge, everyone was extremely helpful. My nurse was a rockstar. I was out of there and under two hours re hydrated, Given the necessary medications and discharge smoothly! I am so thankful and grateful

Dave T.

I was recently seen at the Delray medical center ER at lake worth and jog roads. I was immediately impressed by the staff. Everyone was friendly and professional,my nurse Kim was so compassionate and caring! I had to have X-rays of my chest and hand the tech Robenson was so considerate of my pain in positioning me and ensuring I was comfortable. Even the registration person was considerate of my pain when asking me for my insurance documents . Katy greeted me and brought me straight back to my now favorite nurse kim. Clearly I do not wish an ER visit on anyone but if you find yourself in need this is definitely the place to go ! Great staff ,excellent doctor and a warm friendly and caring environment

LOLA B.

Came in with my 8year old
For neck pain ….we worked with Samuel on day shift and he was phenomenal with my son and provided exceptional care and Angelica was great she was our nurse advocate she was amazing

Karina

The nurse was great, the time I was in an out was quick. The reason for 3 stars is because the doctor gave me pain meds but I can't fill them because his address on prescription is out of state in Tennessee. So now I'm having to still be in pain 😢

John M.

*UPDATE 11/23/24*: Shortly after leaving my original review, I received a response from the facility asking me to reach out to their Patient Experience team for further assistance. I was slightly hopeful despite seeing another reviewer who stated they too had reached out as instructed but received no reply. Anyway, I responded with all pertinent details on 10/03/24 and received a reply later that day that someone was looking into this right away and someone would get back to me. I sent a follow up on 10/16/24 and 11/13/24. NO RESPONSE TO DATE. We’ve tried calling and get nowhere. I realize now that their original reply to my review was to save face and nothing else. This company does not care about patients nor do they act good faith. Please, if you’re looking for quality care and with the expectation that you get what you and your insurance is paying for, GO ANYWHERE ELSE. Shameful.

Original Review:
This is going to be a lengthy review so bear with me. I visited this facility on 8/22/24 at the suggestion of my PCP - specifically for instances when I could not get into her office but needed minor treatment (it was implied to be an urgent care center). I would also like to preface that I am an elderly person with limited resources (both financially and technologically). Days prior, I felt like I had fluid in my ear and there was a clicking sound. I had tried to be patient but felt like I needed to see a doctor at this point. I was seen my David Sturm. He looked into my ear with an otoscope and stated he "saw nothing". He referred me to an ENT and sent me on my way. The visit with Dr. Sturm lasted less than 5 mins, if that. Weeks later, imagine my surprise when I received a bill with an original charge of $3,040! My balance owed through my Medicare plan was $80. I find it absolutely reprehensible that this facility charged my insurance $3K+ and that I am left to pay $80 (of which, I cannot afford) despite receiving absolutely zero medical treatment. Medical providers and organizations like this should be ashamed of themselves. I'd also like to add that I do hold myself and my PCP responsible to a small extent for believing this was an urgent care facility - when it in fact, was a free-standing emergency room. I won't make this mistake again nor will I return to this facility. Regardless of the type, $3K to be seen by a doctor for mere minutes and being sent away with no remedy or assistance is unacceptable. Unless you have a money tree in your backyard and don't mind being robbed blind, I would avoid this place at all costs.

Jennifer

I'm here now with my daughter and everyone is extremely kind and professional. It's also calm and quiet here. If you live in the area, definitely go to this ER!