Emergency Room - Woodland Memorial Hospital - Woodland, California

Paulina G.

Don’t expect any real answers or help here and don’t bother with patient advocacy they don’t respond to anyone’s messages of complaints. This hospital should be called “human sendaway” because kindness is not what this hospital represents. The ER doctors act like you are wasting their time, the nurses never have answers and the wait time is ridiculous. Please save yourself the pain and agony and go to UC Davis in Sacramento.

Philip W.

My goodness!! This Emergency center was probably the best I have encountered. Not that I visit often but as a healthcare professional customer service is almost everything to me!! The nurses, radiologist, and physician gave me “the works” to ensure that they assist all my needs.

Nico V.

I came in with a chest drain from surgery that kept filling rapidly with dark blood that had to be dumped about every hour. ER was crowded. I waited for several hours outside in the cold because I didn't want to catch COVID since people inside were not masking. Then when I was finally seen, they just sent me home, saying I didn't have a hematoma. The next morning, I went back to UCSF (where the surgery had been done) and the thing the doctor at Woodland said was not a hematoma WAS a hematoma! I had another surgery to drain it at UCSF.

Going to the Woodland Memorial Hospital ER was probably one of the scariest nights of my life and they acted as if my issue was no big deal and didn't even diagnose me properly even after I waited so long to get care.

Sheri H.

I have never had a positive experience at this ER and my family has instructions to never ever take me there again. If the staff are not callous and cruel, they are overwhelmed - and this was the case before Covid. Now it is much worse, with not enough staff to cover care needs. At my last visit I heard nearby patients waiting for and not receiving critical care, even though it was not particularly crowded. So poorly managed I imagine it is difficult to keep good staff. Avoid if you can.

Alex N.

I've recently spent some time getting treated for an ongoing problem of mine, and the last two times I've been treated it was by Dr Anthony ambrosino. He was very professional and talked me though all of the information i needed to know in detail and awnsered all of my questions. Definitely made a bad experience feel less miserable!!!

Betty E.

I was looked after and didn't have to wait very long. The nurse and Doctor had super people skills and gave me information on how to care for my injury once I got home . I was very pleased with the service they bestowed upon me.

Mehwish O.

I learned a life time lesson today. The worst experience of my life. My 18 months old daughter was burning with the fever around 102.7°. We took her there and they made us wait for 2 hours and then they got some time for our daughter. Took about 10 minutes to check and asked us to wait again. After 2 more hours when my daughter was tired, sick, hungry, sleepy and I was close to tears, my husband complained and then they finally gave us test results and let us go home and told us to make an appointment with a pediatrician.
And for the record, after 4 hours of waiting, they didn't even give my daughter a single dose of any medicine. Not even a tylenol or ibuprofen, just told us to give her some if we have any. I wish there could be a department or a court to bring them down.

fredie M.

Large overweight woman working as Private security in the urgent care waiting room is rude and unprofessional. Does not answer basic questions and has headphones and in is talking on the phone despite being at work. Waiting in urgent care is not enjoyable, but she only adds a negative energy to the waiting room.