First Priority Emergency Room and Urgent ER Care - New Braunfels, Texas

Stephanie G.

Amazing facility! We came in from out of town and my little one became ill so based on reviews and proximity I brought her here. The reviews do not lie. The staff is all so friendly, accommodating, and professional. They got my daughter on the right track to recovery and I’m so thankful for them all and the fast service! Highly recommend!

Jenee B.

Great experience. We went in there on New Years Day because our 8yr old unfortunately had strep and couldn't keep fluids down. The facility was clean, staff was professional, comfortable lobby furniture, and we had no wait. The staff was caring and attentive. This was refreshing after spending 2 hours in Urgent Care and not getting service our daughter urgently needed.

Jacob P.

It was by far the best ER experience I had ever had.  I was promptly brought back to a room to be treated as soon as I finished my paperwork.  The staff was very caring and compassionate on my visit.  I had cut my leg so badly that I needed stitches.  Brenda (Rad Tech) and Mike (RN) were accommodating, making me comfortable and helping me manage my pain.  Dr. Love explained everything he would do and stitched me up.  Dr. Love made sure he addressed all my concerns.  If my family ever needs to go to the ER, we will only go to Riverside ER from now on.  I live in Veramendi in NB and we will drive 15 min to come here.

Shane W.

Went in for shortness of breath and the minute I stepped in there, I got taken care of almost immediately! The staff was so amazing. I was taken care of by Anna, Lisa, Sheldon and Dr. Love! Everyone was so thorough and so kind. The rooms were clean and I felt like everyone really cared. For having to visit an ER, it was an all around great experience. I would recommend this location over any ER or urgent care I've been to. For not having insurance, the clinic was affordable too. All around 5 stars and shout out to the staff that took care of me!! Thank you again!

Jeffrey M.

All four of my family members have had to come here in the last two months, two of them being a toddler and a baby. Each time all staff has treated us with kindness and compassion. We always leave feeling informed, taken care of, and with great home care options. We always get seen right away with no wait time. Pediatrics to adults, Riverside ER will take the best care of you. Also Mike is the best!

Jomine A.

This place is remarkable in how thorough and experienced they are, even had us seen by their orthopaedic specialist. They are very well set up with all the medical equipment and imaging equipment etc. They were friendly, too, and made my son feel so safe and comfortable. I left feeling very confident that my son had had the very best of care by people who truly care about their patients (the doctor who saw us was one of the three co-founders of Riverside ER and the very reason they started the ER was because they wanted to see patient care at the top of the priority list, rather than dollars). Highly recommend. Thanks so much.

Deaunna Z.

Had a great experience and care from the doc and especially the nurses last night and this morning. Dale came and checked on my lines and vitals almost every hour and the nurse this morning was charming with her accent and great care. I don’t think anyone was there last night when I went but I was glad that I was seen immediately and given a vomit bag and hooked up to IVs and pain meds fairly quickly. Great care. Would recommend to anyone. ♥️♥️

Russel M.

I'd like to thank the staff at Riverside ER. I went in with concerns about my heart. I was seen quickly and they were thorough and kept me comfortable at all time. They communicated well with me and my family to address our concerns. From working with Janna at the start to Mike and the Doctor through the exam it was a comforting experience. Thanks again to everyone.

Russell