Premier Inn Glasgow (Hamilton) hotel - Hamilton

Ilovetoholiday

We have stayed at many premier inns over the years, this is possibly one of the best. We stayed as a family for 1 night on a stopover travelling north, on arrival staff were friendly and helpful. We signed up to the meal deal for £18.99 which gave us a 2 course evening meal with a drink and a full breakfast(kids eat breakfast free).||I can see why everyone comments on the staff here, everyone was fantastic and very helpful. Special mention to the chef who was happy to make my son a friend egg with just the white, he was very happy. ||The location was perfect for us, easy to find just off the motorway with shops and amenities a few minutes walk away. We passed a few hours at the Vue cinema just 5 minutes from the hotel.||By way of balanced review the only criticism we can find is that all the drains smell and likely need to be looked at.||We would happily stay again if we are in the area. Thank you everyone

Joanne M.

Fantastic Service and Great Stay!

I had a wonderful experience during my stay at this hotel. Everything was excellent, but the highlight was the fantastic service provided by the girl at reception, Donia. From the moment I arrived, she was incredibly helpful and welcoming.

I came down a couple of times to ask questions, and each time, Donia was there, answering all my queries with a smile. Her professionalism and friendly demeanor made my stay even more enjoyable.

I’ll definitely be coming back. Highly recommend this hotel for the exceptional service!

Doug S.

Brand new and really nice feel. Very friendly welcome at the front desk plus you can check yourself in on the terminals I think. I prefer people and conversation to too much tech. Beefeater in the same building so really convenient. Room is clean and well laid out. Parking right outside and easily paid on Ringo so no fumbling for coins or cards in bad light and winter cold.

June N.

This was a really lovely experience from start to finish and the most wonderful staff. Robina was so kind, helpful and caring during my visit and honestly demonstrated the best hospitality customer service I have experienced in a very long time. From start to finish her kindness was expressed all throughout my stay and I am very grateful to her. I will definitely return and especially due to the nature of the incredible customer services which I experienced today from herself and the team.

Karen H.

I have stayed here now on numerous occasions. The rooms are clean and very comfortable and quiet. The staff are wonderful. The Reception staff have great memories and greef you like you are family. Nothing is too much trouble and they are so o friendly and professional. Big shout out to Denise and Joanne who couldn't be any better.

feljen

Wonderfully warm welcome from the two ladies on duty when we arrived on a very cold and icy Friday evening made us feel truly welcome. Equally friendly staff on duty the next morning. As usual at a Premier inn, the room was warm, comfortable and quiet and our bed wonderful - all of which set us up to cope with the blizzard conditions the next morning.

Rana U.

A nice experience hotel is nice and tidy The family room is spacious Only need some breakfast improvements. The eating area for hotel guests was small, need to add more food choices.
No free parking. But paid parking was available, around £6 for the day.

Coastal543039

Checked in early on Christmas Eve at an extra cost of £10. Check in seemed reasonable, got to room and it was dark and dinghy with a terrible noice above the ceiling what sounded like air conditioning and there was a view of the bins at the back from the window. Went to reception to ask for another room as had asked for one at front which was not the case when seeing the room. Next room given was next door to the one on the third floor just the same as previous one. Third time on asking for another room, it was to the front and more comfortable which l had asked for in the first place when checking in. The receptionist did get a bit shirty when l asked for a room at the front and said the they had a lot of people that night? Not sure what that was about as I checked in at 12 pm. She didn’t provide a very professional manor to help sort out the situation which was very disappointing as l was looking forward to our stay over Christmas. The rest of the staff on reception were lovely and helpful.