Southwest Healthcare Inland Valley Medical Center Emergency Room - Wildomar, California

Beth Thorsen

I arrived in an ambulance on January 9,2025 for stroke symptoms. I was immediately given an MRI and the staff was professional and caring. I was admitted to the Emergency Department and kept overnight. My only complaint was my husband was not allow to see me until the next day after complaining to security. I did have a stroke and needed my husband’s presence to keep me calm and reassure me.

Lolo

My mother saw a male doctor for her severe cough and he told her to take Mucinex so she went to Kaiser urgent care and the doctor said he couldn’t believe he told her to take Mucinex it prevents her from coughing up and getting rid of what’s in her lungs he said that doctor doesn’t have knowledge of medicine at all and she would have gotten worse!!!! Please don’t go here they don’t know what they are doing!! I know there’s not many Emergency Rooms around but don’t go to this one you’ll get worse instead of better it’s worth driving far to get a good doctor!!!! So mad at this male doctor for putting my 64 year old mother in danger!!!!

Luisa Avila

I took my mom on September 14 to emergency since we arrived until 10 pm waiting for resul of ct scam and x-rays we got out after the doctor said my mom had only bruises and the muscle and inflammation after she fell in the shower.
The doctor said my mom would be OK in 2 weeks, but she was in extreme pain. So again, I took my mam to Loma Linda Hospital, and the doctor said my mom has a lot of fractured ...
This hospital is not trusted, I gonna sue them for negligence

Giuliano Olivo

Nothing worth explaining really. You’ll have registration come for you insurance snappier than they’ll ever care about you or your loved ones health. You’ll spend hours and hours with no diagnostic or care and sent to the waiting room.

Antoinette perry

We moved to Canyon Lake 2 years ago and never really needed a hospital until yesterday. My husband came in with excruciating pain in his stomach. They took him in after waiting 15min. They did a CT scan and found out he needed his appendix out. They did an amazing job. They were as quick as possible, and the staff was awesome. He stayed the night, and his nurse was on top of everything and was there whenever he needed him. I am extremely satisfied with the care of this hospital.

Justin

TL:DR Do yourself a favor and go somewhere that will actually take care of you! this place will gaslight you about your symptoms and provide very little if any real care. I was charged $8000 for 5 minutes with an ER tech! Nobody to talk to about this highway robbery, just threats of collections!

I went to the ER April 2023 with tingling and numbness in the entirety of both arms and legs, and feeling very faint like I would pass out.
Upon arrival, ER staff was very dismissive, telling me that my symptoms were due to a panic attack. And that I shouldn't be there.

Er staff took vials of blood, told me they gave me 2 drugs (I watched them administer via IV) and then put me on a saline drip in the waiting room.
They had told me they wanted to give me a CT scan. I am very glad this did not happen as I would probably have to file for bankruptcy.
One of the drugs they gave me made me incredible restless and uncomfortable. Because I was so restless, the tingling felt better, and ER staff had so asserted that I was crazy for coming to the ER, I chose to leave. I signed an AMA form and left.

I have later come to understand that I was having an allergic reaction to ondansetron that nobody in the ER cared to help me with. The experience of this reaction was horrible, it lasted for about 2 weeks.

I received a $560 bill for lab tests from a 3rd party, and now have received a bill for $2001. This is in addition to my insurance paying out over $6000.

We are talking about 10 minutes of patient contact and about 45 minutes sitting in a waiting room on a saline drip. This hospital charged over $8000. I will never go here again, it is an absolute rip off and nobody even cares about you. This place literally just exists to pretend to give you care and collect all your money.

Worst hospital I have ever been to.

d.j. Madril

"I've had positive experiences at Inland Valley Regional Medical Center during my three extended stays. The staff, from doctors to CNAs especially the nurses and cafeteria workers, are dedicated and provide excellent care. They go above and beyond to ensure patient comfort and satisfaction. I highly recommend this hospital for its professional, timely, and straightforward approach to care."

Haley Lishman

Went into the ER with severe abdominal pain at 0430 this morning. I was screaming in agony. Walked in the only person working in the front was a security guard who directed me to sit in a waiting line(still screaming in agony). No staff came to the front for about 30 to 40 minutes. When I finally seen by(a nurse?) I was unhappy(obviously). She was trying to register me. She asked for my birthday about 4 times and told me that I she couldn’t find me in their VA system. I am a Veteran with 100% disability. I told her that I didn’t know why cause that’s my birthday(not happily). She asked if I had a problem and I said yes that’s why I was there in the emergency room because I had a medical emergency. She refused to register me because I was not happy. My husband and I eventually left to look for a hospital with good medical staff as my pain somewhat subsided and I had by then calmed down a bit. I’ve never been. To a hospital with this lack of care for patients. This ER should be shut down and I will be submitted several formal complaints in hopes that this does not happen to future patients.

Update: I went to Rancho Springs ER near this hospital the day after as my pain got very very severe. Turns out, I had a kidney stone stuck in my urethra. They got my back super quickly and immediately gave me meds within 20 min of my arrival. The front and back staff were all amazing and handled my care urgently as you should in an ER! DO NOT GO TO INLAND! Their staff is inexperienced, disrespectful, they lack work ethic and do not care about patients. If you have an emergency find somewhere else as this hospital will not give you proper care. They should be shut down. I’m not from around here so it was very scary and concerning when I visited Inland but I feel much better knowing Ranch Springs has proper staff to give medical care.